Warranty & Guarantee

 

 

FOREST OF JEWELS DIAMOND GUARANTEE

Forest of Jewels takes great pride in supplying high-quality jewellery and in providing the very best in customer service. The diamonds in our jewellery will meet or exceed clarity, colour, and cut standards set by the top diamond grading laboratories in the world. The precious metals used in the manufacturing of our jewellery comply with the Government of Canada's Precious Metals Marking Act.

 

Engagement Ring Warranty

Forest of Jewels offers a 5-year warranty against manufacturing defects and improper workmanship. Side and accent diamonds that are chipped, broken, or lost from their mount, as a result of this, will be replaced and repaired free of charge. This, however, does not include regular wear and tear and/or abuse. We require that the ring be examined every 6 months. This warranty is voided if the ring has been worked on by anyone other than our goldsmiths. Center diamonds are not included in this warranty. We strongly recommend that you purchase an insurance policy that covers loss and breakage to the center diamond, as well as loss or theft of the entire ring.

 

Lifetime Maintenance

We recommend that you submit your jewellery purchase for an examination every six months. At that time we will clean, polish, adjust, and inspect the item for damage, at no charge to you for as long as you own the ring!